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How does it work?

Checking what’s happening inside your body is quick and easy — do it from the comfort of your home. We help you understand your health in 4 simple steps:

1

Pick your blood test

We have a range of suitable tests to cater for your needs

Receive your kit

Your blood test kit arrives within 1-2 days, along with instructions on how to take your sample.

Return your sample

Post it back to one of our labs for free.

Receive your results

Our efficient dedicate laboratory will guarantee next day results.

How to perform a blood collection?

Whats inside the kit?

How does a Mental Health Blood kit work?

We have a department of psychiatric mental support staffed by qualified doctors who are capable of assessing an individual’s mental health, taking into account both the physical and psychological aspects of their condition. This multidisciplinary approach ensures that when physical health issues are identified that may affect mental health, we can offer a seamless transition to psychiatric assessment and support, if necessary. Our team works closely together to provide a tailored approach to each individual, addressing their unique needs from a holistic perspective.

We encourage individuals considering our test kits to use them as part of a comprehensive health assessment, in consultation with their healthcare provider. For those who utilise our kits, we offer the option to connect with our psychiatric mental support department for further evaluation and support, ensuring that all aspects of their health are considered in their treatment plan. 

Contact info@test3.ardenatech.com for treatment plans.

 

 

How to prevent a haemolysed blood sample?

A haemolysed blood sample is when the red blood cells in the sample you provided have burst or broken down. 

This process is called haemolysis—the red blood cells rupture and spill their contents, mainly haemoglobin (a protein that carries oxygen around your body) into their surrounding serum or plasma. 

Haemolysed samples are unable to be tested and we will reject and request new samples. This is because analytes that are tested for in the sample will potentially have become diluted by haemolysis and an accurate result will not be able to be obtained.

Haemolysed blood could be caused by:

  1. If you squeezed your finger too hard during the collection process
  2. If the collection tube is shaken vigorously after your sample is collected
  3. If there is a long delay between collection time and analysis
  4. If your sample is left outside in the post box for a prolonged period, especially during very hot or cold temperatures

 

Can my sample be analysed if it’s haemolysed?

Unfortunately, no. Because the red blood cells have broken down, the hormones within the sample can’t be analysed. 

We know this can be really disappointing and frustrating. So, if your sample has come back haemolysed, we will send you a second test kit with up to 65% discount when you re-test. 

Top tips for preventing haemolysis when taking your blood sample:

Sometimes haemolysis can happen because of the way your blood sample was collected or packaged. We’ve put together a few tips and tricks to help you get your sample to us safe and sound.

1. Slow it right down

Take your time when taking your sample, don’t rush through or squeeze your finger really hard. Use gentle downward strokes to encourage blood flow.

2. Make sure your hands are warm

Warm hands = more blood circulation. This means it will be easier to draw your sample. Submerge your hand in warm water for a couple of minutes before collecting your sample to get that blood pumping all the way to your fingers.

3. Use your ring finger

This one usually works the best, giving the biggest drops. Make sure you prick the fleshy part.

4. Always wipe away the first droplet

Use a tissue or sterilised wet wipe to wipe the first drop clean, before aiming the rest of your drops into your collection tube.

5. Pierce a second finger if the blood stops flowing on the first

Don’t overdo it on the first finger, if the blood flow stops, start fresh on a new finger.

6. Use the cartwheel method

Take your arm that is not being used for the sample (we don’t want an American psycho situation up the walls) and swing in a cartwheel motion for about a minute. Don’t ask why, but it works.

7. Get your blood pumping with some star jumps

Bring back some P.E class nostalgia star jump it out for a minute or so before you take your sample. This will get your blood flowing and your fingers warm. 

8. Make sure you’re hydrated

Everyone is more dehydrated than usual when first waking up which can make circulation slower and collecting your sample more difficult. Stay hydrated the day before you’re due to collect your sample and drink a couple of glasses of water roughly half an hour beforehand. 

Top tips for preventing haemolysis when packing your blood sample

1. Do not shake your tube after collecting your sample

Place your tube carefully back into your kit box, into the space indicated. This will keep it wedged safely in place during transit.

2. Post your sample on the same day it was collected

Ideally you’ll do your test first thing in the morning. Then, keep it at room temperature and post it to your nearest post box as close to the collection time as you can. This will reduce the time it’s outside for, potentially getting hot in the sun or too cold.

3. Use a post office if you can

These are collected everyday, you can find your nearest store on the Royal Mail website. 

FAQ

General Questions

  1. What is Bioscan’s home test laboratory service?

Bioscan’s home test laboratory service is a cutting-edge solution for diagnostic testing that allows you to conduct a range of blood tests from the comfort of your own home. Our kits are meticulously designed to meet stringent quality standards, ensuring reliable results.

  1. How accurate are the home test kits?

Our home test kits are produced to the highest medical standards and are calibrated to provide clinical-grade accuracy. They are processed in laboratories that comply with rigorous quality control measures, assuring you of results you can trust.

  1. Is my data secure with Bioscan?

Absolutely. At Bioscan, we take data protection seriously and comply with all relevant United Kingdom laws and regulations. Your data is encrypted and securely stored in compliance with General Data Protection Regulation (GDPR) requirements.

 

Test Kits

  1. What types of tests are available?

We offer a wide array of tests, ranging from comprehensive health panels that evaluate multiple biomarkers to specific tests targeting areas like cholesterol levels, liver function, or hormone balance.

  1. How do I order a test kit?

You can order your desired test kit directly from our website. Once ordered, the kit will be dispatched to your provided address with complete instructions for sample collection.

  1. How long does it take to receive the test kit?

Delivery times may vary, but most customers within the United Kingdom can expect to receive their test kit within 2–3 working days.

 

Sample Collection

  1. How do I collect a sample?

Each test kit comes with detailed instructions on how to collect a sample, whether it’s a blood, urine, or saliva sample. We also offer online tutorials and customer support to assist you in the process.

  1. How do I send my sample back?

A pre-paid, pre-addressed box is included in your test kit. Simply place your sealed sample in this box and post it as instructed.

 

Results

  1. How long will it take to get my results?

Typically, results are available within 1–2 working days after your sample has been received at our laboratory.

  1. How will I receive my results?

Your results will be sent to you via an email.

  1. What should I do if I don’t understand my results?

Bioscan Lab takes pride in delivering your test results through intelligently designed smart reports that provide an in-depth explanation of each finding. These reports are crafted to be both informative and easy to understand, thereby enabling you to gain a comprehensive view of your health status. While our smart reports are a valuable resource, we strongly recommend that you also consult with a healthcare provider for a thorough interpretation and understanding of your results.

  1. Can I share my results with my GP?

Certainly, you are free to share your results with any healthcare provider. We can also forward them directly to your GP if you provide the necessary consent.

 

By offering these FAQs, Bioscan aims to clarify any uncertainties you may have and assure you of our commitment to your healthcare journey. Please do not hesitate to contact us for further queries.

 

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